Privacy Policy

1. Overview

F. Dramé Consulting (“the company,” “we”) is committed to protecting the privacy of personal information belonging to its stakeholders, including clients, partner organizations, training participants, and visitors to its website fdrameconsulting.com.

This policy describes the types of information we collect, how we use, protect, and retain it, and the rights available to you regarding that information.

By using our website or services, you consent to the practices described in this policy.

2. Applicable Laws

F. Dramé Consulting is a business based in Chambly, Quebec, Canada. As such, the collection, use, and retention of personal information is governed by Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (“Law 25”), under the oversight of the Commission d’accès à l’information du Québec.

Since fdrameconsulting.com is hosted on servers located in France (see Section 5) and our client base includes international organizations and partners, including in Europe, the General Data Protection Regulation (GDPR) of the European Union may also apply, particularly with respect to the transfer and processing of data belonging to individuals located in the EU.

Identity of the Data Controller

F. Dramé Consulting
Chambly, Quebec, Canada
Email: info@fdrameconsulting.com

3. Information We Collect

We may collect the following information in the course of our activities:

  • Contact details: name, email address, phone number, organization.
  • Professional information: job title, role, industry, training or consulting needs.
  • Information voluntarily submitted through the website’s contact or registration forms.
  • Technical browsing data: IP address, browser type, pages visited, automatically collected by the website.
  • Documents exchanged in the course of consulting engagements, including proposals, reports, and contractual agreements.

4. Use of Information

Collected information is used to:

  • Respond to inquiries or requests for service proposals.
  • Manage the administrative, financial, and contractual aspects of engagements.
  • Communicate with stakeholders regarding our services, training, or publications.
  • Improve the content and functioning of the website.
  • Comply with our legal, tax, and regulatory obligations.

Strategic Confidentiality

In the course of our consulting engagements, certain documents shared by our clients — including project data, internal reports, and strategic information — are considered non-confidential documents only if they meet one of the following criteria:

  1. They are already in the public domain through no fault of ours.
  2. They were already in our possession prior to disclosure.
  3. They are legitimately disclosed to us by a third party not bound by a confidentiality obligation.
  4. They are required to be disclosed by a government or judicial authority.
  5. They are independently developed without reference to the confidential information.

All other documents are treated as strictly confidential.

We do not sell or rent your personal information to third parties.

5. Hosting and Security

The website fdrameconsulting.com is hosted by LWS (Ligne Web Services), a French company founded in 1999.

The following measures govern the security of data:

  • Servers are located exclusively in France, in Equinix and Adista data centers.
  • Physical security is maintained 24 hours a day, 7 days a week.
  • N+1 redundant infrastructure guaranteeing 99.999% uptime.
  • RAID 10 systems for the protection of stored data.
  • ISO 9001 (quality management) and ISO/IEC 27001 (information security management) certifications.
  • Cybersecurity measures including protection against denial-of-service (DDoS) attacks and continuous infrastructure monitoring.

In the event of a personal information breach presenting a risk of serious harm, we commit to:

  • Limiting damages through immediate containment measures.
  • Investigating the causes and scope of the incident.
  • Correcting identified vulnerabilities.
  • Notifying affected individuals as well as the Commission d’accès à l’information du Québec, in accordance with Law 25 requirements.

6. Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal and tax obligations, including accounting record retention requirements.

Once these purposes are fulfilled, the information is securely destroyed, anonymized, or de-identified.

7. Your Rights

In accordance with Law 25 (and the GDPR, where applicable), you have the following rights regarding your personal information:

  • Right of access: the right to access personal information held about you by the company.
  • Right to correction: the right to correct inaccurate information.
  • Right to withdraw consent: the right to withdraw your consent to the collection or use of your information.
  • Right to data portability: where provided by law.
  • Right to file a complaint: with the Commission d’accès à l’information du Québec.

To exercise any of these rights, please contact us using the information provided in Section 9.

8. Policy Updates

This policy may be updated periodically to reflect changes in our practices, legal obligations, or services.

The version in effect is the one published on fdrameconsulting.com, along with its last revision date.

9. Contact Us

For any questions regarding this privacy policy or to exercise your rights, you may contact us at:

F. Dramé Consulting
Chambly, Quebec, Canada
Email: info@fdrameconsulting.com